Privacy Policy
This privacy policy explains how GRANDE Club LTD (“Company”) collects and uses data on its website https://grandeclub.com, as well as on other associated platforms and applications. The policy does not cover websites operated by other organizations or third parties.
1.OUR COMMITMENTS TO YOU
The Company recognizes the importance of protecting privacy and personal information and guarantees that it will take all reasonable measures to ensure the security of the data of all current and potential clients, applicants, and visitors. We have done everything possible to maintain the confidentiality, security, and integrity of your data.
2.DATA COLLECTION
If you choose to apply to open an account and become our client, we will ask you to provide certain data.
This information will be collected directly from you (for example, through a completed account application form or otherwise) or from other sources, including credit bureaus, fraud prevention agencies, banks, financial institutions, third-party verification providers, and public registries. This includes personal data such as name, address, date of birth, contact details, as well as payment information, including credit and debit card details, bank account information, and other necessary financial information. By accepting this Policy, which is part of the Client Agreement of GRANDE Club LTD, you acknowledge and agree that your personal data will be collected, stored, and processed by the company in accordance with applicable laws and regulatory requirements. Your information will be stored in an encrypted format to ensure its security.
The Company may also collect data on how you use our site, including the pages visited, the frequency and duration of visits, and your trading activity.
From time to time, we may request additional information to improve the quality of the services provided under the relevant agreements or to comply with regulatory requirements. The company is committed to collecting only the information necessary to comply with laws and regulations and will not request excessive documentation.
3.USE OF INFORMATION
The Company will use, store, process, and manage your personal information (if you are an individual) to fulfill the terms of our Agreement, in accordance with the Data Protection Act (Protection of Natural Persons) of 2001 and its amendments, and in accordance with the provisions of the GDPR. Your information (which is not publicly available or held by us without a non-disclosure obligation) will be considered confidential and used solely for the purpose of providing, administering, and improving our services, fulfilling the terms of our Agreement, creating and managing your account, analyzing your needs, improving service and product quality, providing you with relevant information, anti-money laundering checks, research and statistical purposes, as well as in accordance with section 5 of this Privacy Policy.
By entering into an agreement with us (and becoming our client), you agree to the transfer of your personal data outside the European Economic Area in accordance with the provisions of the Data Protection Act (Protection of Natural Persons) of 2001.
4.CONTACTING YOU
To fulfill the terms of our Agreement, we may periodically contact you by phone, email, fax, or mail.
With your consent, employees, officers, or representatives of the Company may periodically contact you to inform you about products or services that may interest you, or to conduct marketing research by phone, email, fax, or mail.
You can always opt out of receiving communications by clicking the “Unsubscribe” button.
5.DISCLOSURE OF INFORMATION
Under our Agreement, we have the right to disclose your information (including confidential data and card details) in certain circumstances. Your information may be disclosed in the following cases:
(a) if required by law or by decision of a competent court;
(b) at the request of our regulatory body (Cyprus Securities and Exchange Commission) or another authority with jurisdiction over us, you, or our partners, or if required by circumstances in the territory where we have clients;
(c) to the appropriate authorities for the investigation or prevention of fraud, money laundering, or other illegal activities;
(d) to a broker to execute your instructions or orders, as well as for purposes related to providing services to you as our client;
(e) to credit history and fraud prevention agencies, third-party authentication service providers, banks, and other financial institutions for creditworthiness checks, fraud prevention, identification, or due diligence checks. These organizations may cross-check your data with any database they have access to, and also use the information for future checks of other companies. Verification information will be stored by us;
(f) to our professional advisors, provided that each of them is notified of the confidentiality of the information and commits to protecting it;
(g) to service providers who help create, maintain, or process databases (electronic or otherwise), provide accounting services, email transmission, messaging, or other services to assist in the collection, storage, processing, and use of your data, as well as to contact you or improve service quality;
(h) to a trade repository or similar services;
(i) to service providers for statistical purposes to improve marketing, with the data being provided in aggregate form;
(k) if necessary to protect our legal rights in court, tribunal, arbitration, ombudsman, or government authority, depending on the circumstances;
(l) at your request or with your consent;
(m) to our affiliates or other companies in our group;
(n) to our employees to fulfill their duties under our Agreement or to ensure the effective operation of our Platform.
6.COOKIE FILES
You can set your device to block cookies, but keep in mind that this may prevent us from providing you with certain features and services of the site and affect the optimal execution of your requests.
7.PRECAUTIONS
Your information is stored on secure servers.
Access to your information is provided only to those employees or partners who need it to fulfill the terms of our Agreement.
We have implemented procedures to protect and securely use your information, including requiring employees to maintain the confidentiality of your data.
We will keep your information only as long as necessary. In some cases, data must be stored for an extended period. The retention period is determined based on the type of information collected and its intended use, as well as applicable regulatory requirements and the need to timely destroy outdated data. In accordance with applicable regulations, we will retain records containing client personal data, trade transaction information, account opening documents, and relevant communications for at least five (5) years after the conclusion of our Agreement. In any case, we will retain data for the statutory limitation period.
Despite all our efforts to protect your information, you should understand that the Internet is not a completely secure environment, so we cannot guarantee the absolute security or integrity of any data transmitted by you or to you over the network.
8.MODIFICATION OF INFORMATION
You can notify the company of any changes to your data or request deletion of information by writing to [email protected]. We will change or delete your data in accordance with your request, except when data retention is required for regulatory, legal purposes, to provide the services you requested, or to maintain business records in accordance with applicable laws and regulations.
9.RIGHT TO ACCESS
According to the Data Protection Act (Protection of Natural Persons) 2001 with amendments, you have the right to request a copy of the personal information we hold about you, as well as notify us of any possible inaccuracies. To make a request, contact us by providing proof of identity and specifying the data you need. We may charge an administrative fee for providing this information.
You can contact us by email: [email protected].
10.QUESTIONS
If you have any questions about this policy, if you wish to access your information, change it, or file a complaint, or if you have questions about the security of our website, contact us at [email protected].
11.UPDATING THIS POLICY
This policy may change without prior notice. We recommend that you periodically check for updates to stay informed.
